Shenzhen QiDao International Supply Chain Co.,Ltd

Time sensitive aircraft grounding (AOG) cargo charter solution

When an airplane is grounded due to a malfunction, any delay of a minute or a second is unacceptable. Our unique global team of infrastructure and aviation technology experts is on standby 24 hours a day, 365 days a year, to respond to aircraft emergency rescue requests, allowing us to provide you with comprehensive and immediate AOG assistance solutions needed to keep your routes clear. In the event of a mechanical malfunction, we can arrange for spare parts and a freight charter service accompanied by a mechanic to repair the problem. No matter what size of aircraft parts and components are needed, from small buckles and avionics to oversized parts such as nose fairings and aircraft engines, we can provide 'instant takeoff' air express charter services. We can retrieve the required replacement aircraft parts from storage warehouses around the world in the first time and deliver them to the designated destination.

If you need to develop a freight charter budget based on the charging situation, please contact us immediately by phone.

AOG Solution Query

Why choose QiDao International Logistics for AOG cargo air freight?

Quick response: QiDao International Logistics Company has 25 branches worldwide and is on standby 24 hours a day, 7 days a week (24/7). For AOG solutions needed to restore normal daily flights, we can ensure emergency 'immediate takeoff'.
Personal Account Manager: Our dedicated customer managers are available 24/7 to provide immediate assistance with all aspects of cargo air transportation requirements, including changing the total amount of goods to be transported and temporarily changing routes.
Cost efficiency: Whether it's transporting large items or individual items that require air express delivery, our purchasing power and reputation guarantee competitive charter prices.

Aircraft selection: 130 different aircraft models and a total of 50000 aircraft are available for use, and we can provide suitable aircraft according to your needs.
Dedicated delivery service/hand picked up: Our express delivery network supports visas worldwide and can depart at any time. This service provides a quick and effective solution for delivering important items or parts by dedicated personnel.
Experienced professional courier: 80% of our professional couriers are Gold or Platinum flight members. This reflects the number of successfully completed tasks by the carrier. To meet higher efficiency standards, all our express delivery personnel have the right to add excess baggage, prioritize unloading, delay check-in procedures, and book seats.

Goods: Engine hood

Aircraft: Boeing 747, Boeing 767

Route: Zurich (Switzerland) - Caracas (Venezuela)

During the period of aircraft malfunction grounding, significant commercial losses occur every minute, which is why our global expertise and rapid action capabilities are extremely valuable in these situations. The engine hood of an A330 aircraft malfunctioned, and the airline's customer activated the aviation emergency rescue plan, trying to quickly obtain aircraft parts and develop a budget. Therefore, we are requested to assist in transporting an engine hood to Venezuela.

Solution: Aircraft and Global Knowledge

The permit for charter flights to Caracas requires a waiting time of 3-4 days. To avoid this situation, we have decided to use our unique global infrastructure to load the engine hood onto a Boeing 747 aircraft located in Zurich. The plane flew to Miami, and with the help of our branch, the parts and accompanying documents were transferred to a 'semi charter' Boeing 767 aircraft. Therefore, compared to directly chartering a flight to Venezuela, we saved our clients a few days of valuable time and saved $60000.

Goods: Two aircraft tires

Aircraft: Gulfstream G550

Route: Dubai (UAE) - Port Louis (Mauritius)

A Boeing 767 landed in harsh storm conditions in Mauritius, causing two tires on the front landing gear to burst. The European airline wants to quickly obtain the necessary parts through cargo air charter flights to enable its aircraft to take off again. Due to the fact that the only available spare tire at the time was located in the airport warehouse in Dubai, the customer contacted us and requested our assistance in transporting the relevant parts to the site of the malfunctioning aircraft to resolve the AOG aircraft failure crisis.

Solution: Global Network

Our personal account manager based in London believes that traditional cargo charter flights are not an effective way to load aircraft parts to the United Arab Emirates. Therefore, by closely cooperating with the Dubai Business Jet Department of Seven International Logistics, we were granted the right to use a jet aircraft. The aircraft can be fully mobilized within approximately 2 hours, which means that the relevant parts can be quickly transported to the site of the malfunctioning aircraft. In order to enter Mauritius, the individual account manager also collaborated with our Johannesburg branch to apply to the Mauritius Civil Aviation Authority to ensure timely acquisition of all rights of way. Through the combination of our global network system and the professional knowledge of our account managers, the entire process from receiving the customer's order to delivering the aircraft tires to the local mechanic in Mauritius took only 12 hours, efficiently resolving the dilemma of this aviation aircraft malfunction.

AOG cargo air freight

We provide charter and courier services in case of aircraft malfunction and grounding

Time sensitive aircraft grounding (AOG) cargo charter solution

Why choose QiDao International Logistics for AOG cargo air freight?

Case study on aircraft grounding due to malfunction (AOG)

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